YOUR INFORMATION MATTERS

Privacy policy.

Information you choose to share

Our inquiry form collects your name, email address, whether you are asking about personal or business funds, and your consent to be contacted. You may also provide a phone number, a business name, a California city, and a short message. Business inquiries require a business name. We record the time, a request reference, and the version of the consent language.

How we use it

We use inquiry information to review your request, communicate with you, evaluate whether our assistance may be appropriate, keep a record of your consent, and prevent repeated or abusive submissions. Submitting an inquiry does not file a claim or authorize us to recover property on your behalf.

What to leave out

Please do not submit Social Security numbers, bank details, passwords, identity documents, or other sensitive records through the inquiry form. If supporting documents are needed later, an appropriate process must be arranged separately.

Storage and service providers

Inquiries are stored in a hosted database used to operate this website. When email notifications are enabled, we use Resend to send inquiry details to our business inbox so we can review and respond to your request. Website hosting, infrastructure, and email delivery providers process information as needed to provide those services. We do not sell inquiry information. This version of the website does not use advertising pixels or third-party marketing analytics.

Cookies and links

The hosting platform may use cookies or similar technology for access and security. Links to California’s official program, NAUPA, or other third-party websites lead to services with their own privacy practices.

Your choices

You can decline to provide optional fields or choose not to submit an inquiry. To request access, correction, deletion, or an end to follow-up about your inquiry, use the review form with a message identifying it as a privacy request. Use the same email address as your original inquiry; we may need to verify your identity. We retain information only as needed for the purposes described here and applicable recordkeeping obligations.

Updates

We may update this policy as the service develops. The updated date will appear at the top of this page.

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